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FAQ

Can I buy tickets online?

Yes, click here to purchase tickets! Buy a combo ticket and save! Combo tickets let you bundle multiple Attractions at a reduced rate.

Tickets are valid for one year from date of purchase. Convenience fee is non-refundable. Reservations are not required.

Do I need to make a reservation or book a time slot?

Reservations are not required! Tickets are valid for one year from date of purchase.

Click here to purchase tickets!

Are you open? We heard some locations on Alamo Plaza have closed.

Yes, we are open!

While some attractions on the Plaza are closed, Ripley’s San Antonio is still your one-stop destination for family fun!

After more than 20 years at Alamo Plaza, we are saddened that the Guinness World Records Museum, Ripley’s Haunted Adventure, and Tomb Rider 3D are permanently closed. We want to thank all the team members, community, and guests who made our stay here memorable.

But there is still plenty of fun to be had in San Antonio!

Alamo Plaza is still home to these family-friendly Ripley’s Attractions:

Click here to buy a combo ticket and save! Combo tickets let you bundle multiple Attractions at a reduced rate. Tickets are valid for one year from date of purchase, and reservations are not required.

How long does it take to tour the Attractions?

It takes approximately 2 to 3 hours to tour Ripley’s Believe It or Not! Odditorium and Louis Tussaud’s Waxworks.

Our Attractions are self-guided, allowing you to walk through at your own pace. Everyone’s experience is different. You can enjoy the Attraction leisurely or embark on a quick tour. Stay for as long or as little as you like!

Don’t forget about our other Attractions, including Ripley’s Moving Theater and Ripley’s Illusion Lab!

Do you offer group rates?

Discounted rates are available for any group of 12 or more paying guests. Reserve your rate today! Click here for Group Request Form.

Can I set up a field trip?

For scheduling purposes, please reserve field trips in advance. Click here to submit a Group Request Form, and we will contact you to confirm rates and times.

Can I take pictures?

Yes, we encourage both photos and videos to record your visit to our Attractions. Please share your experience with us!

Where can I park?

There are several parking lots within a two-block radius of our Attractions. Garage parking is available across the street at the Rivercenter Mall Parking Garage or behind our facilities at the Hyatt Parking Garage.

What forms of payment do you accept?

We accept cash, Apple Pay, American Express, Discover, Mastercard, and Visa.

Do I have to print out my tickets if I purchase them online?

No, tickets do not need to be printed. You will be able to show us your tickets directly from your phone once you receive them in your email.

Do you have a souvenir/gift shop?

Yes, we have a souvenir and gift shop right on the premises. You will exit the museum through our gift shop.

Do you offer any discounts?

We offer 25% off our 4-Way Combo tickets for active military, veterans, and first responders. Their immediate family (spouses and children) receive 20% off.
AAA members receive $2 off adult tickets and $1 off child tickets.
To receive the discount please mention the savings upon arrival and show proper ID. This discount is only available at the ticket counter and cannot be purchased online.
You can find our best pricing online! Limited-time offers and promotions are shared via our mailing list. Click here to sign up today!

What procedures do you have in place to minimize the spread of illness among guests?

We take thorough steps to keep our attractions safe and promote a healthy environment. To protect our guests and associates, and prevent the spread of illness, we employ rigorous sanitation standards and robust cleaning procedures, including:

  • Extensive training on maintaining a safe and hygienic workplace and environment for our guests.
  • Appropriate personal protective clothing for those who are assigned cleaning duties.
  • Procedures for cleaning and disinfection of areas throughout the day and where illness has been suspected or reported.
  • Quick response to spills, trash, and other situations.
  • Daily sanitation procedures for everything, including bathrooms, faucets and sinks, benches and trash cans.

We trust you to make your own choice as to whether you want to wear a face mask and ask that you respect the choices of our other guests.

We closely monitor local, state, and national public health authorities, and take their guidance when additional preventive measures are needed. An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. By visiting Ripley’s Attractions, you voluntarily assume all risks related to exposure to COVID-19.

Visit Us

ADDRESS

Ripley’s Believe It or Not! Odditorium
307 Alamo Plaza
San Antonio, TX 78205

Louis Tussaud’s Waxworks, Ripley’s Illusion Lab, Ripley’s Moving Theater
301 Alamo Plaza
San Antonio, TX 78205

(210) 224-9299

HOURS

SUNDAYS–THURSDAYS: 10:00 a.m. – 7:00 p.m.
FRIDAYS–SATURDAYS: 10:00 a.m. – 9:00 p.m.

QUESTIONS?

You can give us a call, send us an email, or drop us a line in the form below.

Phone: (210) 224-9299
Email: [email protected]

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Ripley’s San Antonio

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